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How can we help?

Get help with your order, your design, or getting started.

A friendly GPTShirt support robot waves beside a handwritten We're here to help note.

Send us a message

Tell us what you need help with. We’ll reply by email.

All fields are required unless marked optional.

Your support message

We’ll reply to this address. If this is about an order, use the same email.

Can’t find it? You can still send your message.

Describe the issue and how we can help.

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Common questions

Common questions

A few answers before you reach out.

Visit the help center
Where can I find my order number?

Your order number is in your order confirmation email. Check your spam or junk folder if you can’t find it. You can still contact us using the email address you entered at checkout.

Can I change or cancel my order?

Contact us as soon as possible with your order number and the change you need. Once an order enters production, changes or cancellation may no longer be possible.

What if my order arrives damaged?

Send us your order number and a clear photo of the item so we can help. Due to the custom nature of our products, we only accept returns within 30 days of delivery for items that arrive damaged, have a manufacturing defect, or are the wrong item shipped. Approved returns are refunded to the original payment method.

How do I get help with my design?

Choose “Design help” in the form and describe what you’re trying to do and what happened. Include a screenshot if you can, so our team can understand the problem.